Frequently Asked Questions
Your guide to shopping the latest trends at General Pants.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express delivery arrives within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in original condition with tags attached. Please note that for hygiene reasons, swimwear and earrings cannot be returned.
Do you offer Buy Now, Pay Later options?
Yes, we support several flexible payment methods including Afterpay, Klarna, and Zip Pay, allowing you to split your purchase into interest-free installments.
Can I track my order?
Once your order has been dispatched, you will receive an email with a tracking link to monitor your delivery status in real-time.
How do I find the right size?
Each product page includes a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or visiting us in-store to try items on.
Do you ship internationally?
Yes, General Pants ships to most countries worldwide. International shipping costs and delivery timeframes are calculated at checkout based on your destination.